Comments on ninetyninezeros: what is plaxo?

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wolf - thanks for taking the time to comment :)abo...

2005-03-14T23:23:00.000-08:00

wolf - thanks for taking the time to comment :)

about your concerns regarding what happens in the event of bankruptcy, plaxo's privacy policy actually covers that possibility.

"Following a Business Transition, Plaxo or its successors will continue to use Your Information in accordance with the Privacy Policy under which the information was collected. If, however, we plan to use Your Information in a manner different from that stated at the time of collection we will notify you via e-mail and/or through a notice on our Web site and any other appropriate methods. You will have a choice as to whether or not we use Your Information in this different manner. Whether or not you wish to have Your Information used in this different manner, you will retain ownership rights to Your Information and the ability to delete Your Information at any time."

sorry, that was kind of long, but it's good to know :)

By the way, my money's on Plaxo as far as who the ...

2005-03-14T23:11:00.000-08:00

By the way, my money's on Plaxo as far as who the one player ends up being. Barring some _deus ex machina_ from a big player like Microsoft.

I also think within 18 months, Plaxo will get bought by somebody. There are some obvious players there -- you might not be done eating free lunches in Mountain View :)

My trouble with Plaxo is no one I know has ever se...

2005-03-14T23:01:00.000-08:00

My trouble with Plaxo is no one I know has ever sent me a request. I get them from people I don't remember, distant ex-coworkers who obviously just dumped their entire Outlook address book into Plaxo, and it tried to register everyone who's ever sent them an email. Kinda seems like spam, ya gotta admit.

Anyway, Plaxo is in a tough business. Like online auctions, there will be precisely one player, around whom critical mass is achieved. Til that happens, every wanna-be is gonna flood me with invites. I just got one from linkedin.com via a coworker I've never heard of.

As for the high-minded notion that these companies will treat my information with utmost care... I'm sure they will, but consider bankruptcy liquidation. That information is an asset the company is no longer in control of. The court is obliged to act in the interest of creditors, not former site users. When spammers start outbidding each other for that valuable DB -- seems to me the creditors won't stand by and let the court not sell it.

philip - your points are well taken. the incentive...

2005-03-14T18:16:00.000-08:00

philip - your points are well taken. the incentive for users today is that plaxo is a tool that can help you get your address book in order, even if your friends aren't on plaxo yet. additionally, if you use multiple computers, you can use plaxo to sync your contacts between clients. there's also a neat web interface so you can use plaxo without using outlook.

as plaxo's network grows the value to each user increases as well. we're always looking to refine the product, hopefully fueling further growth.

peter - we're working on getting more effective communication of our features out to our users. to keep up on the latest, please check out our forums and our blog.

Mark,I've used Plaxo for quite some time now and r...

2005-03-12T07:23:00.000-08:00

Mark,

I've used Plaxo for quite some time now and really like it. My primary use of it is to sync my work and home machines so that I have the same Outlook info on both, and subsequently the PDAs I have attached to each. I've had a few problems but Plaxo has (usually) been very responsive.

However, there's one request that I've made over and over to no avail, and I think it's something that you might be able to implement.

I want a simple "What's New" page that is updated every time a new version of the Plaxo plug-in is posted for download. That's it, plain and simple.

Thoughts?

Peter

Plaxo is just a tool for the early-adopter communi...

2005-03-12T02:28:00.000-08:00

Plaxo is just a tool for the early-adopter community. The selling point is too confusing and cumbersome for the average user. Plaxo is a light-weight social network. What's the incentive to the user besides just being in an arbitrary social network, like Friendster without the features?

For plaxo to work, it needs to be the dominant online social network somewhere.

And you can't take trust lightly. People still use the rolodex even if they own a Palm. Just because they still want to "wait and see" with regard to technology.

5.6 million members is not a success story at all, given the goals of Plaxo. 5.6M, to me, indicates that only 1% of my friends will have Plaxo.

I won't make a grand prediction about Plaxo, but many things need to change. Hopefully you can bring in those changes.

plaxo is just another fancy outlook plug-in. shak...

2005-03-10T15:54:00.000-08:00

plaxo is just another fancy outlook plug-in. shakey business model to rely on microsoft outlook as your channel. frankly, i didn't find it useful at all. Try gmailm it is better. :)

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2005-03-09T20:00:00.000-08:00

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elizabeth - I'm sorry you've had a bad experience ...

2005-03-09T18:53:00.000-08:00

elizabeth - I'm sorry you've had a bad experience with Plaxo's web access. We've made various updates and improvements since a few months ago; if you try it again, it may be working a lot better now. Additionally, if you need help, you can always e-mail me directly.

As far as thunderbird support goes, we definitely hear users' feedback. We are looking into many different growth opportunities; hopefully, we'll be able to take care of your requests soon!

well... ive been able to log in to plaxo...more th...

2005-03-09T17:15:00.000-08:00

well... ive been able to log in to plaxo...more than a couple of times...and it all went smoothly.
i dont know why u r having trouble.

and i also think that they should support thunderbird.

I think you've drunk at least a little bit of the ...

2005-03-09T16:39:00.000-08:00

I think you've drunk at least a little bit of the Kool-Aid. I signed up for Plaxo a few months ago and was dismayed to discover there's no way to use it on your own machine if you don't use Outlook. Plenty of us out here prefer other mail programs (I use Thunderbird), and the only way for us to use Plaxo is to use the online version. And this is nearly impossible - whenever I try to log in online, it doesn't accept my login information and I can't find any way to get to my contact list. The only way I've been able to use it at all is to bookmark a link to my contacts that was contained in an "update your list" memo that Plaxo sent me several weeks after I signed up. Obviously, the Plaxo folks are in the business of trying to convert people to Microsoft products. If they were really just trying to build the best contacts manager around, they'd make it friendly to all mail users, not just those who use Outlook.